Great experience with 2 pairs of high-prescription (-8.00 with -3.00 astigmatism) glasses using my own frames. I exchanged over 50 emails with their customer service rep Daisy, and she gave me a courteous and helpful reply each and every ?More
Great experience. Placed my order and mailed my frames on a Monday, and received an email Wednesday asking me to clarify a mistake I had made in typing my prescription. Exactly a week and 2 days later my order was shipped, and that ?More
Excellent work as usual, This is my 4th order. However the shipping cost is a joke. It took 7 days to get here. You need to so something about it. US Post is a good way to go but need more economic alternatives.
I found this site online and as I wanted to select my own frames locally to make sure they suited and fitted correctly, this site offered just the lenses fitted in my frames and was just what I required. The process of selecting suitable ?More
I have used this service several times threw out the years and my lenses have always been of excellent quality, excellent prescription placement and excellent service from everyone who works at this company. Best of all the cost savings ?More
Best possible customer service. Great help in finding the right lens material and when I received the glasses they were exactly as I expected them to be, both the clear pair and the pair of sunglasses also. Orderiing yet another pair of clear ones now. You can really save a ton of money here with minimal effort.
I was hesitant to go the online route for purchasing lenses for my glasses, but Eyeglass Direct was great. Daisy was extremely helpful and patient. She walked me through the entire process, including helping me wade through the site's ?More
Receptionist wasn't lost on what to do, she just treated me like I knew what I needed to do when I walked in. Other than that, the company its self brought my glasses back to me earlier than I expected. Not sure if they messed up my right ?More
This is a terrific online company! I've bought four or five pairs of lenses from them. They have first-rate and highly competent customer service, so if there's any problem, they will fix it immediately and without hassle. I had only one More
I found this company through an internet search, and was a little nervous at first, but all of those fears were quickly changed as all my questions were answered by their quick & attentive customer service representatives. I recently got my More
I was a bit hesitant about buying glasses entirely online, but my experience with Eyeglass Lens Direct was a great one! I was able to select exactly which lenses I wanted and submitted my prescription information through the website, and ?More
I needed to get the lens on my new frame on short notice because I was about to leave the country for a three week business trip. Eyeglass Lens Direct expedited the order internally and then requested Zeiss, the lens company, to do the ?More
From my initial telephone conversation with the very friendly, courteous and knowledgeable customer rep, I was very satisfied. The prescription is perfect and turn around time shorter than expected. I highly recommend and will definetley use again.
I have been using Eyeglass Lens Direct for several years and have always received excellent service. My frames are returned in perfect condition and I have never had any issues with the lenses. Owning over 40 pairs of Rx eyeglasses, ?More
The only place I've found that does 1.74 polarized lenses. They put them in a pair of Wayfarers with an incredibly strong prescription (~-11). The customer service was excellent. There was something wrong with them the first time around, ?More
I was a bit apprehensive the first time I ordered lenses. I had no reason to be. The quality and service is exceptional. I've now purchased a few pairs from them through the years and will not go anywhere else. Great service and quality. Can't be beat.
I have been using multifocal lenses for many years and Eyeglass Lens Direct already provided already four glasses with Varilux lenses on a rimless frames with perfect service. Measured the lenses with my doctor and they were always ?More
Got my first pair of eyeglasses for hubby, with a confusing prescription from hubby's ophthalmologist. With the help of the very patient, knowledgeable assistance of Daisy got it all narrowed down to the appropriate specifications. Vision ?More
Love my new lenses; good service; easy to order and good customer service. Probably paid about half what I would have paid at an optician locally and had more choices from which to choose. Thanks! Highly recommend.
Amazing service. I was able to customize which lens I wanted, along with the other requisite options. Shipped my glasses to them on a Monday, received them back filled with my high index lens with antiglare in less than 10 days. Highly ?More
Always answered my questions and returned my calls. They were knowledgeable about Zeiss Lenses. I received my order when promised and I love the lenses! I will be ordering my lenses from this company again!
Everything from the communications with the company to the service/item that they worked on was JUST GREAT! :) VERY happy with the customer service and the lab's work! Would recommend that you give them a try for your "lens" needs.
This was my first time purchasing lenses, I called and spoke with someone who was very professional and guided me through how to buy making it extremely easy. Enjoyable experience and I would advise anyone considering to use them, they ?More
I received my frames today and wanted to thank Eyeglass Lens Direct for doing such an outstanding job as usual. I love that you actually send my frames back packaged better than how I sent them! The lenses are spot on as usual too! I'm a repeat customer and will keep coming back. Thanks again...
I have had several lenses put into frames by ELD, and every pair has been perfect! I've even found some vintage and odd frames which have come back looking amazing and working perfectly. They do such a great job here, and are very quick. ?More
Good job. Takes 'em a while. I waited a little over two weeks. But the lenses were great as well they should have been. (They weren't cheap!) So all and all , a good option in terms of convenience, if you know your prescription.
I used Eyeglass Lens Direct several years ago when I purchased my current lenses and loved the lenses. I just purchased sunglass lenses from them and love them too. I plan on purchasing all my lenses from Eyeglass Lens Direct.
Love it! Fast service, and my glasses are perfect. My glasses are crystal clear. I especially like this service because I only wear cat eyes which is really difficult to find as a prescription. Now I can buy cat eyes anywhere and get them done here.
This is my fourth or fifth set of lenses from Eyeglass Lens Direct. Quality has always been top-notch, and even admired by other optical professionals. Eyeglass Lens Direct outdid themselves on this latest order by having my new lenses back to me in just over a week. All in all, I could not be more pleased.
They do great work at a fraction of the cost of Canadian eye box stores. They created new lenses for my prescription sunglasses for around 100$, eye stores in Calgary quoted well over 400$ for the same service. Many couldn't even handle the job.
Eyeglass Lens Direct had a good price for replacing lenses in my Kawasaki full-rimless frames. I knew this was 0.1mm precision work, and was skeptical. The new lenses and frame arrived loose at two of the mounting points. ?More
Great product and service! I had read some reviews about long turnaround time but this was not my experience. My order was done and back to me in 2 weeks, which I thought was more than reasonable. I could not be happier and would not hesitate to order from them again in the future.
I'm beyond happy with the professional work and terrific service provided by Eyeglass Lens Direct! This is my first time to use them, and I'm happy to have found the perfect company! I would recommend this company to anyone with confidence. This was a totally positive experience and I'll be a customer for life!
Amazing from start to finish!! I had my glasses in less than two weeks and they are Perfect!! I will definitely use your service every time I need new glasses!! I can't thank you enough!!! Awesome in every way!!!!
My most-recent order was the second time I have bought high-index progressive lenses from Eyeglass Lens Direct. On both occasions, I received lenses that are top notch. This is significant because I have a very high correction factor in ?More
Fast turnaround but, they charged me an additional $22.00 after I had shipped them. They stated that it was due to the wrap of the frames. I feel like this should have been disclosed or mentioned on the site prior to checkout.
Glasses came in excellent condition and pretty promptly. I'm wearing them now. I'm considering using some old frames and getting the current prescription in those, too. I like the old frames. I may be getting a new prescription sooner than expected. I do like the Crizal lenses.
Well the eyes are not what they used to be but my eyeglass frames were in great shape. At 65 I finally needed distance correction and was having trouble reading the dashboard of the car. I ordered had previously ordered Zeiss "Computer" ?More
If you are looking to get very high end quality progressive lenses, this is the place to go! I first had my lenses made by Costco. I had to return them as they made me so dizzy. The reading area was so narrow, I had to turn my head to read ?More
I have used Eyeglass Lens Direct for more than 5 pairs of glasses over the past many years. They were always perfect. I am very picky. The last pair I had made was a little difficult on one lens for me to see through very well. I emailed ?More
I wasn't sure about having glasses made by a place I found online but after reading the few existing reviews I decided to try it. Since a couple reviews had mentioned relatively long lead times, I called and talked to them and they said ?More